Clear Aftercare.
Clear Responsibility.
Safer Recovery.

At DIVA, consultation means assessing your skin condition, concern and history before recommending any treatment. We do not use consultation to upsell unnecessary services. If a treatment is not suitable for your current skin condition, we will explain clearly and recommend a safer direction.

Homecare products are sometimes recommended to support better recovery. They are not compulsory. If you choose not to use homecare, we will still guide you on what to avoid and what to protect your skin during recovery.

DIVA is responsible for choosing a suitable treatment method based on your real skin condition, explaining the treatment plan and expected results clearly, guiding you through aftercare and recovery steps, and being available to answer questions during your recovery period.

Results can be affected by your skin's individual response, sun exposure during recovery, homecare compliance, existing skin conditions, hormonal changes, and lifestyle factors. DIVA explains realistic expectations before every treatment.

When to Contact DIVA

• • Unusual or increasing pain after treatment
• • Severe redness, swelling or warmth that worsens after 48 hours
• • Signs of infection: pus, unusual odour, fever
• • Blistering or open wounds after laser
• • Filler-related changes: blanching, discolouration, or loss of feeling near injection area
• • Any result or reaction you are unsure about